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Tech scams continue in the area

Tech Support Scams appeared first in 2008 since then there have been thousands of individuals who have fallen victim to the scam. Originating in India, today the scam is commonly known as the “Microsoft Scam” and since mid-2014 there has been a major increase in scam activity.


Originally, the scammers placed calls claiming to be “tech support specialist”. They’d build trust with their potential victims convincing them that their computers have been hacked. In a new twist, cyber criminals attempt to defraud individuals using another avenue. The scam is executed while a user is browsing the Internet, where they unknowingly click a link that produces a pop-up warning that their computer has been hacked. The warning provides a phone number for tech support.


“Even though there are ongoing efforts by federal authorities to shut down this and other scams, these cyber criminals seem to have become more determined in their efforts and tactics to rip-off consumers,” says Dennis Horton, director of the Rockford Regional Office of the Better Business Bureau.
Horton noted “Regardless of how the contact is made by telephone or on screen pop-up the scam only works if the scammer gains the trust of their potential victims. And that’s where a healthy dose of consumer skepticism will pay off.”

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